Help & Support
Answers to common questions, and how to reach us.
Contact us
Email us about problems, suggestions, or requests about your account and personal information.
Frequently asked questions
Which devices does AnyGraph support?
iPhone and iPad with iOS / iPadOS 18.6 or later, Mac with Apple silicon and macOS 26 or later, and Apple Vision Pro with visionOS 26.2 or later.
Where are my graphs stored?
On your device. If the device is signed in to iCloud, graphs sync between your devices through your own iCloud private database, which we can't access. You can also export JSON backups at any time.
How do I use AnyGraph Cloud?
In the App, go to Settings → AI, choose AnyGraph Cloud and tap Use AnyGraph Cloud. No account or sign-up is needed. Before the first use, the App explains what is sent to AI and asks for your consent.
What's the difference between Pro and Cloud Pro?
Pro is a one-time purchase that unlocks unlimited spaces and nodes but doesn't include Cloud AI quota. Cloud Pro is a subscription with much more daily AI quota and subscriber-only models, and it includes all Pro features while active.
How do I restore purchases on a new device?
Sign in to the App Store with the same Apple Account, then tap Restore Purchases on the App's purchase page. A Cloud Pro subscription is synced to AnyGraph Cloud automatically; no sign-up is needed.
How do I cancel Cloud Pro?
In the App, go to Settings → AI → AnyGraph Cloud and tap Manage Subscription, or on iPhone open Settings, tap your name, then Subscriptions. After canceling, benefits last until the end of the current period.
I switched Cloud accounts. What happens to my subscription?
A subscription is linked to one Cloud account at a time. The App links it automatically; if the Cloud settings show Link Subscription, tap it to move your Apple Account's subscription to the account in use.
When does the daily AI quota reset?
Every day at 00:00 UTC. You can see what's left today under Settings → AI → AnyGraph Cloud.
How do I delete my Cloud data?
Go to Settings → AI → AnyGraph Cloud and tap Delete Cloud Data (Delete Account if you signed in with Apple in an earlier version). This deletes your Cloud account (and revokes Sign in with Apple for such accounts), but it doesn't cancel an App Store subscription or remove graphs from your devices and iCloud.
For details, see the Privacy Policy and Terms of Service.